Case Study: Smyth’s Toys Store

Background

Smyth’s Toys Store is a leading provider of children’s entertainment products with over 80 stores throughout the UK and Ireland. The company’s goal is to provide it’s consumers with an extensive range of high quality products at competitive prices. Smyth’s Toy Store operates 7 days a week offering offer the largest range of toys, bikes and video games.

Challenge

Smyth’s Toys required a cost effective and fully compliant security solution for their stores across Ireland. They wished to better improve the quality of their guards whilst ensuring they would receive a cost effective solution.

Mercury’s Solution

Mercury Security and Facilities Management implemented a manned security solution to their stores. The Mercury Security team provide a safe and secure shopping environment, as well as being able to offer guidance and customer service to Smyth’s Toys customers. Having implemented the Mercury manned guarding solution to their stores across Ireland, Smyth’s approached Mercury hoping to implement a similar solution to their stores across the UK. Mercury Security and Facilities Management have since implemented this solution across 70 retail stores in England, Scotland and Wales ensuring a safe and secure environment across the entirety of Smyth’s Toys retail stores.

Benefits

Smyth’s Toy Stores are confident that their stores are in the capable hands of the Mercury Security team and are able to achieve a cost effective security solution without sacrificing quality.