Mercury Security & Facilities Management


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    Case Study: Smyth’s Toys Store

    Manned Security

    Background

    Smyth’s Toys Store is a leading provider of children’s entertainment products with over 80 stores throughout the UK and Ireland. The company’s goal is to provide it’s consumers with an extensive range of high quality products at competitive prices. Smyth’s Toy Store operates 7 days a week offering offer the largest range of toys, bikes and video games.

    Challenge

    Smyth’s Toys required a cost effective and fully compliant security solution for their stores across Ireland. They wished to better improve the quality of their guards whilst ensuring they would receive a cost effective solution.

     

    Mercury’s Solution

    Mercury Security and Facilities Management implemented a manned security solution to their stores. The Mercury Security team provide a safe and secure shopping environment, as well as being able to offer guidance and customer service to Smyth’s Toys customers. Having implemented the Mercury manned guarding solution to their stores across Ireland, Smyth’s approached Mercury hoping to implement a similar solution to their stores across the UK. Mercury Security and Facilities Management have since implemented this solution across 70 retail stores in England, Scotland and Wales ensuring a safe and secure environment across the entirety of Smyth’s Toys retail stores.

    Benefits

    Smyth’s Toy Stores are confident that their stores are in the capable hands of the Mercury Security team and are able to achieve a cost effective security solution without sacrificing quality.

    At Smyth's Toys we take the safety of our staff, customers and products very seriously. We were very impressed by Mercury’s innovative and forward-thinking approach to security and with their extensive experience and expertise in the retail industry, we are confident that our stores will be safe and secure.”

    Adam Smith—Senior Operations Manager, Smyth’s Toy Stores

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